Privacy Policy

Information We Collect

• Contact Form Data: When you submit our contact form, we collect your name, email address, and message content.
• WhatsApp Contact: When you contact us via the WhatsApp button, you will be redirected to WhatsApp where you can communicate directly with our team.
• Usage Information: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To provide business automation consulting services
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

• Consent: When you submit a contact form or contact us via WhatsApp
• Contract Performance: To provide the consulting services you requested
• Legitimate Interest: To improve our services and website functionality

Third-Party Services

We use the following third-party services to operate our business:

• WhatsApp: Communication platform operated by Meta. When you click our WhatsApp button, you are subject to WhatsApp's Privacy Policy.
• Resend: Processes contact form submissions and sends email notifications.
• a11y Widget: Provides accessibility features and tools to improve website usability for all users.
• Google Tag Manager: We use Google Analytics and Google Ads via Google Tag Manager for site optimization and marketing.

Data Retention

• Contact form data: Retained for 2 years
• WhatsApp communications: Managed by WhatsApp (not stored on our servers)
• Website usage data: Retained for 14 months or as required by law

Your Rights

Under GDPR and CCPA, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Delete: Request deletion of your personal data
• Correct: Request correction of inaccurate data
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Opt out of the sale of your personal data (we do not sell data)

To exercise these rights, please contact us.

International Data Transfers

Your data may be processed in countries outside your residence. When you use WhatsApp, data is processed according to Meta's international data transfer policies. We ensure appropriate safeguards are in place for international transfers.

Security Measures

We implement industry-standard security measures including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking

We use browser local storage and cookies for language preferences and analytics. For detailed information, see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent changes. Continued use of our services constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights: Contact Me